Central Register for Enterprise Solvability
OVB and OBFG – 2021
Overview
Client: Belgian Federal Ministry of Justice
Partners: OVB (Orde van Vlaamse Balies), OBFG (Ordre des Barreaux Francophones et Germanophone)
Role of Adilea: Product & Program Management, Governance, Change Coordination, Platform Evolution
Period: Since 2021 (ongoing support and development)
RegSol is Belgium’s national platform for managing insolvency proceedings — a secure digital environment where courts, curators, debtors, and creditors interact.
Launched in 2017 and entering a new development cycle in 2021, the platform is now a mature collaboration system serving thousands of professionals and processing millions of legal documents annually.
Adilea was entrusted to consolidate the governance model, streamline delivery, and manage product evolution — ensuring that the system remained operationally reliable while adapting to new legislation and user expectations.
Our mission
When Adilea took the program lead, the challenge was clear: keep the engine running for thousands of users while re-engineering the way the platform evolves.
We stepped in to:
- Reinforce release management and quality assurance between the software house and institutional stakeholders.
- Establish a structured change process, with prioritization and acceptance criteria managed in Jira.
- Coordinate multi-party governance, aligning technical, legal, and operational actors.
- Define and monitor KPIs for usage, performance, and service desk efficiency.
- Ensure clear communication across all actors: bar associations, courts, and ministry representatives.
Our approach balanced stability and evolution, allowing continuous improvement without service interruption — a must in a legal context.
Platform in numbers (2024 snapshot)
| Indicator | Value |
|---|---|
|
User |
Over 6,500 active curators and court officers |
|
Documents managed |
>2.8 million |
|
Electronic signatures processed |
>1.3 million since 2017 |
|
Support |
9,000+ tickets in 2024 |
|
uptime |
>99.9% annual availability |
What we delivered
Governance and process clarity : Adilea formalized the governance cycle between the Ministry, the bar associations, and the development team — establishing a shared backlog, bi-monthly steering committees, and transparent change tracking.
Release and deployment management : We introduced controlled release cadences (quarterly major releases, monthly patches) with exhaustive documentation and automated deployment testing. Product evolution
Product evolution :
- Enhanced creditor-management workflow
- Improved user interface and accessibility compliance
- Integration of e-signature and archiving standards
- Performance optimization for bulk document handling
Data governance and reporting : We structured operational dashboards that track incident trends, user satisfaction, and compliance with contractual SLAs.
Results
- Stability achieved: a dramatic drop in emergency releases compared with 2020.
- Predictable delivery: >90% of change requests implemented within planned cycles.
- User confidence: survey feedback from bar associations confirmed improved reliability and communication.
- Sustainable roadmap: RegSol now operates with a clear product vision extending to years ahead, with continuous functional and security upgrades.
What makes it special
RegSol is not just another IT system — it’s a living collaboration platform that connects legal professionals, courts, and citizens in one process-driven environment. Its complexity lies in its dual nature:
- Technical: large-scale document and signature management in a secure EU-hosted infrastructure.
- Institutional: governed by multiple independent stakeholders with shared accountability.
Adilea’s added value is to bridge both worlds — translating law into logic, and governance into daily operations.
Technologies and compliance
- Hosting: ISO 27001-certified EU data centres (Belgium)
- Framework: modular web application with secure REST interfaces
- Security: WAF, IDS, role-based access, TLS 1.3 encryption
- Privacy: GDPR and eIDAS compliance
- Monitoring: real-time service and performance dashboards
Lessons learned
From RegSol, Adilea gained a blueprint for managing mission-critical national registers:
- Governance matters more than code — clarity beats complexity.
- User trust grows from transparency, not promises.
- Change management must be continuous, not reactive.
- Sustainable operations depend on clear ownership and documented processes.